Ring, text or email. Joel answers.
Questions about a plan, a quote you built or a site that needs moving. Adelaide businesses can arrange to meet in person. Everyone else, the phone works just as well.
Starting on the Business plan
. Ring with your domain name and where the site is now. Or use the email button and the details are filled in for you.
Phone
Business hours, Adelaide time. If it goes to voicemail, leave your name and business and Joel rings back. Texts are fine too.
Say what the site is for and roughly how many pages. If you used the quote builder, its Copy summary button gives you all that to paste in.
Where
Adelaide, South Australia. Working with businesses across Australia.
Starting a hosting plan
Ring or email with the plan you want and your domain name. We reply with what we need (usually a login to wherever the site is now) and a start date. For a site coming from another host, read how a migration runs first.
Getting a website quoted
The fastest way is the three-step quote builder. It gives you an estimate range and a summary you can copy or email. Joel reads it, rings you and confirms a fixed price before any work starts.
Something broken?
If your site is hosted with us and it is down, ring on any plan. Day-to-day support on Starter is by email, next business day; Business and Growth include phone support.
Before you ring
Three things that make the first call quicker.
Your domain
The web address you have or want. If you already own one, knowing where it is registered helps.
Your current site
If there is one, the address and whether you have a login to it. If there is not, that is fine. Plenty of first sites start from nothing.
What it needs to do
Get you found, take bookings, sell products, collect enquiries. One sentence is enough.